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Backup Specialist

ITI is over 30 years of advising and making IT projects come to life for our clients. But above all we’re human IT experts who embrace our visionary side. We rethink IT to make a positive impact on companies, industries and the economy.

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective. Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 2, 000 clients we serve across the world.

Join us in making IT more accessible

ITI is looking for a Backup Specialist to contribute to the evolution of our company. Although ITI has been in existence for over 30 years, we continue to evolve as an IT leader in Canada. There are still many strategic initiatives to achieve our ambitious vision. What could be more exciting?

As a Backup Specialist and more specifically Commvault, you will be deploying backup solutions to companies of various sizes (small to large). Your expertise will also be used to support our customer support teams. You may also be called upon to produce recommendation reports and conduct customer follow-ups in order to optimize backup technologies. You will report to the Systems Integration Manager and work closely with the team of experts and specialists in virtualization, networking and systems.

Your role at ITI

You will be responsible for:

  • Propose and implement Commvault backup solutions adapted to customer needs;
  • Install, configure and maintain Commvault environments;
  • Design test plans for implementation and deployment projects of new solutions impacting backup;
  • Produce usage and performance analysis reports, health checks and recommendations;
  • Optimize the performance of the customer’s backup infrastructure;
  • Provide technical support to customers for their backup issues;
  • Interact with the team of experts to meet the needs of the customer’s infrastructure;
  • Stay abreast of technological innovations in order to propose the best solutions.

This position is for you if…

  • You enjoy challenges and taking on a wide variety of projects;
  • You want to take on a consulting and expert role with clients;
  • You are passionate about IT and curious to learn every day;
  • You have strong analytical and problem solving skills.

What we’re looking for


  • 5 years experience in a similar role;
  • Minimum of 3 years experience implementing and supporting backup solutions;Commvault;
  • Demonstrate expertise in backup, storage and networking technologies;
  • Have a good knowledge of server and database virtualization architecture;
  • Thorough knowledge of VMware virtualization products;
  • Proficiency in Microsoft Windows Server and Active Directory environments;
  • Good communication skills in French and English;
  • Commvault certification – an asset.

Human qualities

  • Problem solving +++
  • Solution-oriented approach and customer focus +++
  • Listening to customers and their needs +++ Strong team spirit +++
  • Strong team spirit +++
  • Ability to analyze +++
  • Autonomy and adaptability ++ Strong communication skills +++
  • Strong communication skills +++

What we offer

Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.

Concretely, this means:

  • A work environment where transparency and honesty reign—where everyone enjoys autonomy and the trust and attention of their leaders;
  • The possibility to work from home and work hours that are truly flexible;
  • A group insurance plan that’s adaptable to your needs;
  • A telehealth service, including 24/7 access to medical personnel to respond to your concerns;
  • Personal days, to ensure you’re there for life’s important moments;
  • Floating holidays, to help you take some time off in your busy life;
  • Two types of pension funds, to plan for life after your career;
  • Continuing education, to develop your skills and help you grow.

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview. If this interview is positive for both of us, the manager in charge of the position will continue the interview process with you. The final step is a technical interview to assess your skills.

All applications are treated as confidential.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, Indigenous persons and disabled persons to submit their application.

Want to transform IT with us?


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