Service Coordinator and Data Analyst
Ensure the reception of service calls and assign technical resources.
ITI is over 30 years of advising and making IT projects come to life for our clients. But above all we’re human IT experts who embrace our visionary side. We rethink IT to make a positive impact on companies, industries and the economy.
At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective. Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 2, 000 clients we serve across the world.
ITI is looking for an IT Solutions Architect to actively contribute to the evolution of our company. Although ITI has been in existence for over 30 years, we continue to evolve as an IT leader in Canada. There are still many strategic initiatives to achieve our ambitious vision. What could be more exciting?
We are looking for an IT Solutions Architect (networking and security) who will be responsible for identifying customer needs in order to define, design and propose innovative technology infrastructure solutions that are well adapted to their needs. You will be required to establish the best recommendations in relation to the implementation of the various proposed solutions. You will be in frequent contact with customers to analyze their needs, identify possible solutions and propose adapted service offers. In this process, you will work closely with the Sales Representatives and Account Managers (corporate and government). As part of a team of 8 IT Solution Architects, you will report to the VP Solutions and Technologies.
You will be responsible for:
Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.
Concretely, this means:
We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.
Simplifying things is in our DNA.
If your application is selected, you will be invited to an initial phone or virtual interview. If this interview is positive for both of us, the manager in charge of the position will continue the interview process with you. The final step is a technical interview to assess your skills.
All applications are treated as confidential.
We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, Indigenous persons and disabled persons to submit their application.