Project Coordinator

ITI is over 30 years of democratizing IT projects and making them come to life for our clients. But above all we’re humans who embrace our visionary side. Working as a team, we simplify complex processes. Whatever their role, each person helps to rethink IT to make a positive impact on companies, industries and the economy.

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,700 clients we serve across the world. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans.

Join us in making IT more accessible

ITI is looking for a Project Coordinator who will be responsible of the operational efficiency of a project and the follow-up of tactical operations in accordance with the project charter for the execution of deliverables. The Project Coordinator will collaborate and follow guidelines established by the Project Manager to ensure conformity with our customer’s expectations and pre-established project standards. You will report to the General Manager, Connection and Service Operations.

Your role at ITI

In collaboration with members of the project office team, you will be responsible for :  

• Coordinate service delivery activities and ensure day-to-day operational fluidity with technical and professional services teams;
• Plan, manage and maintain the schedule of service activities and interventions related to the various projects;
• Validate and ensure that all prerequisites are available prior to project start-up;
• Ensure compliance of project invoicing and pricing terms with service department stakeholders;
• Participate and collaborate in project follow-up meetings and communicate relevant information to technical resources;
• Ensure that service interventions are properly documented and adhere to project terms and conditions;
• Provide time, project progress and other reports to project managers;
• Inform and communicate to his/her project manager any execution deviations, issues or late deliveries that could have a significant impact on project delivery, project profitability and customer satisfaction and experience.

This position is for you if…

• You have a passion for project coordination and are attentive to details;
• You are committed to customer satisfaction by ensuring the quality of the services provided by each member of your team;
• You want to actively contribute to improving the working methods and efficiency of your project team.

What we’re looking for

Profile

• Have 5 years of experience in project coordination;
• Excell in interpersonal communication skills;
• Be experienced in reporting, documentation and follow-up;
• Have in-depth knowledge of the Office suite; Word, Excel, Outlook and PowerPoint.

Human qualities

• Good sense of priorities and ability to manage several files simultaneously;
• Strong organizational skills;
• Strong analytical skills and attention to detail;
• Team spirit and sense of customer service;
• Autonomy and rigor in performing the role

What we offer

Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.

Concretely, this means:

• A work environment where transparency and honesty reign—where everyone enjoys autonomy and the trust and attention of their leaders
• The possibility to work from home and work hours that are truly flexible
• Summer schedule – 8 additional half-days off
• A group insurance plan that’s adaptable to your needs
• A telehealth service, including 24/7 access to medical personnel to respond to your concerns
• Personal days, to ensure you’re there for life’s important moments
• Floating holidays, to help you take some time off in your busy life
• Two types of pension funds, to plan for life after your career
• Continuing education, to develop your skills and help you grow

Our values

We believe how we do something is just as important as what we do.

We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview. If this interview is positive for both of us, the manager in charge of the position will continue the interview process with you.

All applications are treated as confidential.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, indigenous persons and disabled persons to submit their application.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

Want to transform IT with us?