System and network administrator

ITI is over 30 years of advising and making IT projects come to life for our clients. But above all we’re human IT experts who embrace our visionary side. We rethink IT to make a positive impact on companies, industries and the economy.

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective. Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 2, 000 clients we serve across the world.

Join us in making IT more accessible

ITI is looking for a System and Network Administrator to actively contribute to the evolution of our company. Although ITI has been in existence for over 30 years, we continue to evolve as a leader in IT in Canada. There are still many strategic initiatives to achieve our ambitious vision. What could be more exciting?

We are looking for an experienced System and Network Administrator to manage ITI’s internal infrastructure. The person will be involved in various projects and will participate in the development and improvement of internal IT services. You will work in a team with different experts in a sharing and collaborative way. You will report to the IT Director.

Your role at ITI

You will be responsible for:

• Maintain and manage the internal infrastructure;
• Collaborate in the technical implementation of system enhancements;
• Take charge of the level 3 escalation for our IT support team;
• Develop a diagnosis and advise the user;
• Qualify incidents and escalate or reassign, if necessary, to the right people and/or departments;
• Participate in process optimization;
• Participate in internal special projects;
• Keep up to date on the different technologies through training.

This position is for you if…

• You wish to actively contribute to the smooth running of the internal infrastructure of a dynamic and evolving company.
• You want to be involved in a real teamwork with expert professionals who are dedicated to the satisfaction of the company.
• You like to share your knowledge and contribute your opinion in a process improvement approach.
• You want to play an active role in the company’s success.

What we’re looking for

Profile

• A minimum of 5 years of relevant experience in the field
• Fluency in French and English, both written and spoken
• Demonstrate expertise in Microsoft environments: Windows Server operating systems and workstations – Active Directory, GPO, DNS, DHCP
• Knowledge of Microsoft Azure and Office 365 cloud technologies
• Be comfortable with Microsoft SQL Server and Microsoft Exchange
• Knowledge of VMware vSphere
• Knowledge of server and SAN environments and infrastructure
• Knowledge of Fortinet products, including FortiGate
• Asset: Knowledge of Commvault solutions
• Asset: Knowledge of Microsoft Intune, ISO 27001 and ConnectWise
• Asset: Knowledge of Cisco and Meraki
• Asset: Knowledge and ability to automate tasks (PowerShell…)

Human qualities

• Strong team spirit and good communication skills ++
• Autonomous, proactive and able to work under pressure ++
• Ability to adapt to changes and projects +++
• Advice and service to users +++
• Curious and willing to learn ++
• Honesty and ability to share one’s opinion ++

What we offer

Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.

Concretely, this means:

• A work environment where transparency and honesty reign—where everyone enjoys autonomy and the trust and attention of their leaders;
• The possibility to work from home and work hours that are truly flexible;
• A group insurance plan that’s adaptable to your needs;
• A telehealth service, including 24/7 access to medical personnel to respond to your concerns;
• Personal days, to ensure you’re there for life’s important moments;
• Floating holidays, to help you take some time off in your busy life;
• Two types of pension funds, to plan for life after your career;
• Continuing education, to develop your skills and help you grow.

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview. If this interview is positive for both of us, the manager in charge of the position will continue the interview process with you. The final step is a technical interview to assess your skills.

All applications are treated as confidential.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, Indigenous persons and disabled persons to submit their application.

Want to transform IT with us?