Agent, Sales Support
You’ll be responsible for processing customer orders, responding to inquiries by email and phone, and resolving issues related to orders, products, or after-sales service.
Driven by our mission to democratize IT, ITI has been empowering businesses to unlock their growth for over 30 years. At our core, we’re human – collaborating to simplify complexity and transform challenges into opportunities. Every team member plays a role in rethinking IT to create meaningful impact for companies, industries, and the economy.
At ITI, we embrace fresh ideas and the power of combined expertise. We value intelligence in all its forms—technological, human, individual, and collective.
Joining ITI means shaping IT in your own way—growing personally while innovating for more than 1,500 clients. Be part of one of Canada’s Best Managed Companies, where technology is built by humans, for humans
ITI is seeking a full-time, permanent Account Manager to join our sales team, serving the Greater Toronto Area (GTA).
Your role as Account Manager will be to market ITI’s full range of products and services to existing and developing customers.
You will be responsible for:
Our code of honour ensures that you’re never just a number. We empower our teams to take on challenges with agility. Each and every one of us has the autonomy to get things done.
Concretely, this means:
We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.
We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI has an Equal Employment Opportunity program and encourages women, ethnic and visible minorities, aboriginals and people with disabilities to submit their application. We are working to become an inclusive employer for all.
Simplifying things is in our DNA.
If your application is selected, you will be invited to an initial phone or virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the manager responsible for the position and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.
All applications are treated as confidential.
By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf