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We make
IT count.

IT for humans, by humans.

At ITI, we don’t just set up technological infrastructure. We establish the necessary foundations from which businesses can evolve.

Since 1991, we’ve been accompanying companies driven to improve their competitiveness by offering efficient technological solutions and expert advice with a human approach. We know how to transform business needs into IT solutions, because we understand the realities of the private and public sectors.

At ITI, the IT solutions are infinite, making every IT journey unique, and more importantly, human.

No matter your ambitions, we will be your ally in bringing all your IT projects to life.

With your reality in mind, our teams collaborate with top manufacturers to offer the most fitting solutions. This shared confidence – between you, us, and the largest solutions manufacturers – is what sets us apart and allows us to implement our human intelligence to the benefit of your IT intelligence.

We are ITI

IT people.
Empathetic and visionary experts.
Strategic advisors.

Call us what you want, we like to see ourselves as agents of change at the service of people.

Behind each IT project is a team of experts that understands the complexities of business, the context, the needs. We’re not only referring to IaaS and API; we’re talking about productivity, efficiency, and know-how. In a complex world, we simplify IT to reach business objectives.

Evolving intelligently

Our will to continually innovate goes beyond IT.

As one of Canada’s largest IT providers, our goal above all is to be a relevant business partner to our clients, and a caring employer to our employees.

Winner of Canada’s Best Managed Companies since 2023
Largest IT provider in Quebec, and among the top 10 in Canada the past 4 years
Certified ISO 9001:2015 for the quality of our safety of information management systems

The energy of a start-up with the experience of a well-established company


From three employees in our small Quebec office, we are now more than 500 from one Canadian coast to the other

offices to serve all of Canada

In Quebec, Montreal, Toronto, Kingston and Ottawa


We advise more than 1,700 businesses in their IT challenges


Our experts hold more than 1,400 certifications from leading manufacturers

main business sectors

Medium-sized businesses, large companies, education, government, and health

personnel deployed

Our staffing service deploys some 200 specialists to our clients

We believe in the importance of equal opportunity.

We aim to simplify IT, but not at any price. That’s why ITI is invested in our community’s and employees’ wellbeing.

  • Community engagement

    Our passion for IT is contagious. We want to inspire youth by facilitating their access to technologies that are often limited by their familial or social context. By giving our time, expertise, and resources, we hope to incite real change in our community.

  • Diversity and inclusion

    We believe that our differences push us to think differently. That’s why ITI is dedicated to being an inclusive employer for all and using this unity to foster innovation.

Understanding, advising, shaping… for more than 30 years.

Since 1991

From our very beginning in a Quebec City basement in 1991, we have grown with our clients through the years, staying true to our vision.

In the past five years, with new investors, a brand-new business and brand strategy, and under the new name ITI, we have gone from IT resellers to strategic advisors, IT experts.

  • 1991

    ProContact is created

  • 2010

    First edition of SITI – the IT experts’ summit

  • 2018

    ProContact is purchased by a group of investors

  • 2020

    The company is renamed ITI

  • 2021

    The ITI Foundation is created to support youth learning through IT

  • 2022

    Several acquisitions are made, including Ontario company Zycom

  • 2023

    Named one of Canada's Best Managed Compagnies


The values that guide our actions

Discover our collective intelligence


We opt for transparency, integrity, and honesty because they are the foundation for solid relationships. We are human above all else.


We keep our word and see things through. We act like real leaders to honour the trust we’re given.


We multiply the occasions to perfect our knowledge and expand our know-how. We are driven by innovation, it’s what fuels our passion.


We embrace our visionary side to maintain the highest level of excellence in our industry. We are propelled by high ambitions.

Logo ITI

Our collective intelligence

Together, we strive to make IT more simple, more human, more efficient. We want to connect peers, not just wires. To make the data talk and give people a voice. All in all, to put human intelligence at the service of IT intelligence.

Want to work at ITI ?

The catalysts for your competitiveness

Jean-François Bordeleau

Senior Vice-President— Sales

Clients want to work with real people, to have a truly human relationship with their IT partner. I enjoy building that line of trust with our clientele.

Terry Buchanan

Vice-President – Technology and Services

Helping our clients overcome challenges is very gratifying. Our ideas make a real difference.

Jean-Philippe Couture

Vice-President — Transformation and Services

As a consultant, you have to show real empathy, a profound desire to understand the client’s business objectives and how they want to transform their company and workforce.

Marie-Gaëlle Lacasse

Director of Talent and Culture

At ITI, we’re all different, but we find common ground in our way of working, our values and our business culture.

Jonathan Legault


We’re here to simplify technologies. But beyond the technical questions, we advise the decision-makers and guide them through the realization of their business objectives.

Andrée-Anne Mauffette

Director of Marketing and Communications

To ensure growth, ITI is focused on the quality of our offering and staying relevant. We want to sell the right solutions to the right companies for the right reasons.

Steve Morin

Senior Vice-President— Finances and Operations

Understanding a client’s situation and translating their objectives into technological solutions is a profoundly human process.

Mark Pilon

Senior Vice-President— Business Development ROC

People at ITI want to do the right thing for the company and our clients, not just themselves. This way of thinking helps everything run smoothly.

Stéphane St-Pierre

Vice-President — Solutions and Technologies

Technology must ultimately contribute to building a better society and improving our way of living.

Jean-François Welch

Executive Vice-President— Staffing

I’m incredibly proud to take part in the success of Canadian businesses.

Our experts are ready to help

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