Account Manager, Public Sector
ITI is over 30 years of democratizing IT projects and making them come to life for our clients. But above…
Account Manager, Public Sector
ITI is over 30 years of democratizing IT projects and making them come to life for our clients. But above all we’re humans who embrace our visionary side. Working as a team, we simplify complex processes. Whatever their role, each person helps to rethink IT to make a positive impact on companies, industries and the economy.
At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.
Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,500 clients. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans.
Join us in making IT more accessible
ITI is looking for an Account Manager dedicated to ministries and public-sector organizations based in Québec City. This full-time permanent position aims to support, develop, and grow existing business relationships within the public sector. Your role will be to market ITI’s full range of solutions and services in close collaboration with our team of external account directors as well as with our manufacturing partners.
Your role at ITI
You will be responsible for:
- Representing ITI’s full portfolio of solutions and services to ministerial clients;
- Ensuring coverage of the assigned territory and actively contributing to the development of new accounts;
- Analyzing and understanding clients’ business needs in order to propose tailored, value-added sales strategies;
- Developing and maintaining long-term business relationships with key decision-makers and stakeholders within client accounts;
- Proactively engaging with existing clients to identify and seize new business opportunities;
- Collaborating closely with internal teams and external partners, including manufacturers, to optimize proposed solutions;
- Preparing and delivering client presentations, as well as participating in the drafting and follow-up of public RFPs;
- Maintaining up-to-date technical knowledge through the attainment and ongoing maintenance of manufacturer certifications;
- Documenting activities in the internal CRM and ensuring continuous updates of opportunities.
This position is for you if…
- You excel in a client‑relationship‑focused role with rigorous account follow‑up;
- You are comfortable making calls, leading demonstrations, and presenting value-added technology solutions;
- You enjoy working with public‑sector clients and understanding their operational needs;
- You want to contribute to a collaborative and dynamic environment.
What we’re looking for
Profile
- 2 to 4 years of experience in a sales role within the information technology sector;
- Experience selling IT solutions to the public sector is considered a strong asset;
- Proficiency in using a CRM system;
- Access to a personal vehicle and a valid driver’s license (occasional travel to Québec City required);
- Excellent verbal and written communication in French. Functional proficiency in English is required to interact with certain English-speaking stakeholders, including manufacturers located outside Québec.
Human qualities
- Team player and collaborative;
- Results and customer‑service‑oriented;
- Rigorous, proactive and autonomous;
- Ability to work under pressure to meets targets;
- Passionate about sales;
- Strong analytical skills in market development.
What we offer
Our code of honour ensures that you’re never just a number. We empower our teams to take on challenges with agility. Each and every one of us has the autonomy to get things done.
Concretely, this means:
- A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ;
- The ability to divide your time between home and the office and have truly flexible working hours ;
- Summer schedule — 8 additional half-days off ;
- A group insurance plan that’s adaptable to your needs ;
- A telehealth service including 24/7 access to medical personnel — to respond to your concerns ;
- Personal days — to ensure you’re there for life’s important moments ;
- Floating holidays — to help you take some time off in your busy life ;
- A Group RRSP — to plan for life after your career ;
- Continuing education — to develop your skills and help you grow.
Our values
We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.
We are ITI
We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI has an Equal Employment Opportunity program and encourages women, ethnic and visible minorities, aboriginals and people with disabilities to submit their application. We are working to become an inclusive employer for all.
Our simple recruitment process
Simplifying things is in our DNA.
If your application is selected, you will be invited to an initial phone or virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the manager responsible for the position and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.
All applications are treated as confidential.
By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf
