IT Project Manager

ITI is over 30 years of advising and making IT projects come to life for our clients. But above all we’re human IT experts who embrace our visionary side. We rethink IT to make a positive impact on companies, industries and the economy.  

 At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.  

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,500 clients we serve. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans. 

Join us in making IT more accessible  

ITI is looking for a Project Manager who will be responsible for leading and overseeing multiple technology projects, such as cloud migration, modern workplace environment projects, and networking projects. You will ensure planning and smooth daily operations, guaranteeing quality, scheduling, and optimal resource management. This role covers projects for clients across Canada. You will report to the General Manager, Technical Services and Service Operations. 

Your role at ITI

In collaboration with the PMO team, you will be responsible for: 

• Contribute to the development of business relationships by building trust with clients and business partners; 
• Coordinate the work of the project team, ensuring compliance with timelines and planned resources; 
• Ensure close follow-up with clients throughout the project’s progress; 
• Advise and support clients in strategic decisions (risk management, decision register); 
• Assist in the preparation of cost estimates for project and service tenders; 
• Provide exceptional customer service; 
• Maintain budgets and ensure project profitability; 
• Establish a project plan including scope of work and deliverables; 
• Supervise, train and mobilize the project team; 
• Implement best practices in project management.  

This position is for you if…

• You enjoy being directly involved with your team and contributing to the smooth running of operations; 
• You are committed to customer satisfaction by ensuring the quality of the services provided by each member of your team; 
• You like working on large-scale and varied projects; 
• You want to continuously improve work methods and your team’s efficiency.  

What we’re looking for

Profile

• Minimum of 5 years of experience in a similar supervisory role; 
• Proven ability to lead a high-performing team; 
• Strong ability to build long-term relationships with external clients; 
• Skill in achieving project management objectives; 
• Good command of Microsoft 365/MS Office applications (Word, Excel, Outlook, PowerPoint), ConnectWise Manage, Netsuite – an asset; 
• Proficiency in spoken and written French, with an advance level of English. (The addition of a bilingual employee will allow the department to continue serving English-speaking clients based in Ontario). 

Human qualities

• Excellent ability to prioritize and organize work effectively; 
• Ability to engage, motivate, and inspire the team; 
• Complex problem-solving skills; 
• Interpersonal and persuasion skills; 
• Strategic analysis and organizational sense; 
• Rigor, autonomy, and adaptability; 
• Stress resilience and effective management of unforeseen situations. 

What we offer

Our code of honour ensures that you’re never just a number. We empower our teams to take on challenges with agility. Each and every one of us has the autonomy to get things done.  

Concretely, this means:

• A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ;
• The ability to divide your time between home and the office and have truly flexible working hours ;
• Summer schedule — 8 additional half-days off ;
• A group insurance plan that’s adaptable to your needs ;
• A telehealth service including 24/7 access to medical personnel — to respond to your concerns ;
• Personal days — to ensure you’re there for life’s important moments ;
• Floating holidays — to help you take some time off in your busy life ;
• A Group RRSP — to plan for life after your career ;
• Continuing education — to develop your skills and help you grow.

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI has an Equal Employment Opportunity program and encourages women, ethnic and visible minorities, aboriginals and people with disabilities to submit their application. We are working to become an inclusive employer for all.  

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the manager responsible for the position and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.

All applications are treated as confidential.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

Want to transform IT with us?