Specialist, Sales & Adoption, GenAI Solutions

ITI is over 30 years of democratizing IT projects and making them come to life for our clients. But above all we’re humans who embrace our visionary side. Working as a team, we simplify complex processes. Whatever their role, each person helps to rethink IT to make a positive impact on companies, industries and the economy.

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,500 clients. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans.

Join us in making IT more accessible

ITI is seeking a Specialist, Sales & Adoption, GenAI Solutions to join our Microsoft Sales team. This techno-functional role is focused on accelerating Microsoft 365 Copilot license sales, delivering Microsoft-funded enablement programs, and leading internal adoption initiatives across various industries and customer sizes in North America. 

You will be responsible for articulating the value of Copilot, guiding customers through licensing and ROI discussions, executing strategic co-funded programs, and championing Copilot internally to drive productivity and transformational outcomes. 

Your role at ITI

You will be responsible for:

• Articulating the value of Microsoft 365 Copilot to customers and prospects and guiding them through licensing options and ROI discussions; 
• Leading the delivery of Microsoft-funded Copilot programs, including Jumpstart workshops, scenario walkthroughs, and prompt engineering sessions; 
• In collaboration with the Microsoft Sales Leader, develop and create Copilot sales strategies; 
• Acting as the internal Copilot Champion by training ITI teams, running enablement sessions, and fostering a community of Copilot advocates; 
• Tracking adoption metrics and program impact using tools like Microsoft Partner Center and the Copilot Dashboard; 
• Continuously developing your expertise in AI-powered productivity tools and staying aligned with Microsoft’s evolving Copilot strategy; 
• Performing all other related tasks to ensure the commercial success and internal adoption of Microsoft Copilot solutions.  

This position is for you if…

• You have strong expertise in Microsoft 365 and a passion for AI-powered productivity tools like Copilot; 
• You thrive in a pre-sales environment and enjoy articulating value, building business cases, and guiding customers from vision to adoption; 
• You are motivated by measurable impact—whether through license growth, program delivery, or internal enablement; 
• You are a trusted advisor who can lead customer conversations with confidence and clarity; 
• You are a collaborative team player who works closely with account managers, Microsoft team, and delivery teams; 
• You are proactive, organized, and comfortable using tools like Partner Center and dashboards to track success; 
• You are eager to champion Copilot internally, helping colleagues adopt and benefit from the technology. 

What we’re looking for

Profile

• 5+ years of experience in technology sales, pre-sales, or customer-facing consulting roles. 
• Proven experience with Microsoft 365, ideally with exposure to Copilot or AI-powered productivity tools; 
• Strong ability to articulate business value, build ROI cases, and guide customers through licensing and adoption strategies; 
• Experience delivering Microsoft-funded programs (e.g., workshops) is a strong asset; 
• Excellent communication and presentation skills, with the ability to lead both customer-facing and internal enablement sessions; 
• Proficiency with Microsoft Excel at an intermediate level (e.g., pivot tables) 
• Comfortable working cross-functionally with sales, delivery, and Microsoft partners; 
• Fluent in French and English (spoken and written) to support bilingual clients engagements across Canada; 
• Hold Microsoft certifications related to Modern Work or AI are considered an asset. 

Human qualities

• Driven to win and passionate about AI-powered sales; 
• Energetic and self-starting; 
• Positive and resourceful; 
• Sharp and analytical; 
• Collaborative and team oriented. 

What we offer

Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.

Concretely, this means:

• A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ;
• The possibility to work from home and work hours that are truly flexible ;
• Summer schedule — 8 additional half-days off ;
• A group insurance plan that’s adaptable to your needs ;
• A telehealth service including 24/7 access to medical personnel — to respond to your concerns ;
• Personal days — to ensure you’re there for life’s important moments ;
• Floating holidays — to help you take some time off in your busy life ;
• A Group RRSP — to plan for life after your career ;
• Continuing education — to develop your skills and help you grow.

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, Indigenous persons and disabled persons to submit their application. We are working to become an inclusive employer for all, and to see uniqueness as a source of innovation.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the manager responsible for the position and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.

All applications are treated as confidential.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

Want to transform IT with us?

Want to transform IT with us?