Publication Date
Digital Transformation Project with Aliments du Québec
To support its growth, Aliments du Québec undertook a major transformation of its technology environment to modernize its entire digital ecosystem, including its Dynamics 365 CRM, member portal, website, data warehouse, and several internal tools such as SharePoint and Microsoft 365. Tasked with designing and deploying the cloud infrastructure at the heart of the project, ITI acted as a strategic partner to host, secure, and integrate these solutions, while helping align the various stakeholders and deliver a robust solution within the planned timeline.
The Challenges
The client had to deal with several organizational and operational constraints in carrying out the project:
- No internal IT department, resulting in a strong reliance on trusted external partners
- Complex coordination among multiple providers, with varying levels of expertise, particularly related to the Microsoft Azure cloud environment
- With no in-house IT expertise, the client needed a partner capable of delivering the infrastructure and advising them throughout the project.
- The project was carried out in an accelerated deployment context, with ITI integrating into the existing partner ecosystem to strengthen the cloud architecture and support the production launch.
In this context, ITI played a key role by providing the expertise, guidance, and coordination needed to move the project forward with confidence.
ITI’s Approach
- Stakeholder alignment: meetings with the various partners to fully understand their needs and constraints.
- Strategic guidance: recommendations tailored to the client’s business objectives and budget.
- Unified architecture: design of a cohesive infrastructure aligned with Azure best practices.
- End-to-end support: assistance before, during, and after the go-live to ensure a smooth transition.
When our client expressed budget concerns, we immediately reviewed our architecture and proposed concrete adjustments that significantly reduced their recurring Azure costs, without compromising the reliability of their production environment. For us, cost optimization is an integral part of delivery.
The Results
By combining strategic guidance, cloud expertise, and close support, ITI enabled Aliments du Québec to lay a solid foundation for the next stage of its digital transformation.
