ITI, Evolving for 35 Years

This year marks my 16th year with the company. I started as a secretary and receptionist at the Quebec City office, where I’m based, and held that position for ten years. When the pandemic hit, my position had to be reevaluated, and that aligned with my desire to grow. Since I was already handling some sales tasks, I was then offered the chance to join that team. I thus became a sales assistant. Then, my role evolved with the company, and since 2022, I have been a bid coordinator.

Even during my time at the front desk, I had the opportunity to work in several departments, such as administration, customer service, sales, and even some bidding processes. I helped out a little bit with everything. My career growth mirrored that of the company: the more ITI grew, the more opportunities I had to develop my skills and take on new responsibilities.

I feel heard and supported. I have regular check-ins with my manager, and I feel that what I say is taken into account. I also have a lot of flexibility in managing my schedule, which gives me a great deal of freedom. Beyond that, there’s a real sense of closeness. Even though the company has grown a lot, I still feel the family spirit we had when there were just 40 of us.

Also, I love what I do, I have the tools I need to do my job well, and I work with amazing colleagues. In my personal life, I need stability, and ITI provides everything that’s essential to me.

Integrity is a very important value. In my role, it’s essential to be thorough, honest, and compliant in everything we submit. It’s also a matter of reputation for ITI. Accountability also resonates with me deeply: knowing how to acknowledge one’s mistakes, learn from them, and move forward. These are two values that speak to me in particular.