From three employees in our small Quebec office, we are now more than 500 from one Canadian coast to the other
We make
IT count.
What we do
IT for humans, by humans.
At ITI, we don’t just set up technological infrastructure. We establish the necessary foundations from which businesses can evolve.
Since 1991, we’ve been accompanying companies driven to improve their competitiveness by offering efficient technological solutions and expert advice with a human approach. We know how to transform business needs into IT solutions, because we understand the realities of the private and public sectors.
At ITI, the IT solutions are infinite, making every IT journey unique, and more importantly, human.
H for Humans
No matter your ambitions, we will be your ally in bringing all your IT projects to life.
With your reality in mind, our teams collaborate with top manufacturers to offer the most fitting solutions. This shared confidence – between you, us, and the largest solutions manufacturers – is what sets us apart and allows us to implement our human intelligence to the benefit of your IT intelligence.
Who we are
We are ITI
IT people.
Empathetic and visionary experts.
Strategic advisors.
Call us what you want, we like to see ourselves as agents of change at the service of people.
Behind each IT project is a team of experts that understands the complexities of business, the context, the needs. We’re not only referring to IaaS and API; we’re talking about productivity, efficiency, and know-how. In a complex world, we simplify IT to reach business objectives.
Our distinctions
Evolving intelligently
Our will to continually innovate goes beyond IT.
As one of Canada’s largest IT providers, our goal above all is to be a relevant business partner to our clients, and a caring employer to our employees.
In short, ITI is…
The energy of a start-up with the experience of a well-established company
In Quebec, Montreal, Toronto, Kingston and Ottawa
We advise more than 1,700 businesses in their IT challenges
Our experts hold more than 1,400 certifications from leading manufacturers
Medium-sized businesses, large companies, education, government, and health
Our staffing service deploys some 200 specialists to our clients
certifications
We believe in the importance of equal opportunity.
We aim to simplify IT, but not at any price. That’s why ITI is invested in our community’s and employees’ wellbeing.
-
Community engagement
Our passion for IT is contagious. We want to inspire youth by facilitating their access to technologies that are often limited by their familial or social context. By giving our time, expertise, and resources, we hope to incite real change in our community.
-
Diversity and inclusion
We believe that our differences push us to think differently. That’s why ITI is dedicated to being an inclusive employer for all and using this unity to foster innovation.
Our story
Understanding, advising, shaping… for more than 30 years.
Since 1991
From our very beginning in a Quebec City basement in 1991, we have grown with our clients through the years, staying true to our vision.
In the past five years, with new investors, a brand-new business and brand strategy, and under the new name ITI, we have gone from IT resellers to strategic advisors, IT experts.
-
1991
ProContact is created
-
2010
First edition of SITI – the IT experts’ summit
-
2018
ProContact is purchased by a group of investors
-
2020
The company is renamed ITI
-
2021
The ITI Foundation is created to support youth learning through IT
-
2022
Several acquisitions are made, including Ontario company Zycom
-
2023
Named one of Canada's Best Managed Compagnies
PROPELLED BY HIGH AMBITIONS
How we work
The values that guide our actions
Ethics
We opt for transparency, integrity, and honesty because they are the foundation for solid relationships. We are human above all else.
Engagement
We keep our word and see things through. We act like real leaders to honour the trust we’re given.
Expertise
We multiply the occasions to perfect our knowledge and expand our know-how. We are driven by innovation, it’s what fuels our passion.
Excellence
We embrace our visionary side to maintain the highest level of excellence in our industry. We are propelled by high ambitions.
Our Leaders
The catalysts for your competitiveness
Jean-François Bordeleau
Senior Vice-President — SalesClients want to work with real people, to have a truly human relationship with their IT partner. I enjoy building that line of trust with our clientele.
Jean-Philippe Couture
Vice-President — Transformation and ServicesAs a consultant, you have to show real empathy, a profound desire to understand the client’s business objectives and how they want to transform their company and workforce.
Marie-Gaëlle Lacasse
Director—Talent and CultureAt ITI, we’re all different, but we find common ground in our way of working, our values and our business culture.
Jonathan Legault
PresidentWe’re here to simplify technologies. But beyond the technical questions, we advise the decision-makers and guide them through the realization of their business objectives.
Andrée-Anne Mauffette
Director—Marketing and CommunicationsTo ensure growth, ITI is focused on the quality of our offering and staying relevant. We want to sell the right solutions to the right companies for the right reasons.
Steve Morin
Senior Vice-President, Finances and OperationsUnderstanding a client’s situation and translating their objectives into technological solutions is a profoundly human process.
Mark Pilon
Senior Vice-President — Business development ROCPeople at ITI want to do the right thing for the company and our clients, not just themselves. This way of thinking helps everything run smoothly.
Stéphane St-Pierre
Vice-President — Solutions and TechnologiesTechnology must ultimately contribute to building a better society and improving our way of living.
Jean-François Welch
Executive Vice-President — Resource PlacementI’m incredibly proud to take part in the success of Canadian businesses.