IT Inside Sales Representative (public sector)

ITI is over 35 years of democratizing IT projects and making them come to life for our clients. But above all we’re humans who embrace our visionary side. Working as a team, we simplify complex processes. Whatever their role, each person helps to rethink IT to make a positive impact on companies, industries and the economy. 

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective. 

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,500 clients we serve. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans. 

Help Transform Public Sector Organizations Through Technology 

ITI is looking for an Inside Sales Representative specializing in the public sector. In this role, you will support public and municipal organizations in identifying technology solutions that align with their business challenges and objectives. 

Working closely with Account Managers, manufacturers, and ITI partners, you will play a key role in developing your territory. Through your consultative approach and understanding of your clients’ needs, you will contribute to their success while actively supporting ITI’s growth. 

Your role at ITI

You will be responsible for:    

• Developing and maintaining strong relationships with clients within your territory to drive sales growth; 
• Advising clients on product selection and responding to inquiries via phone, email, or videoconference; 
• Collaborating with distributors and manufacturers to recommend the best solutions while securing the most favorable commercial conditions; 
• Preparing quotations, submitting them to clients, and ensuring proper follow-up; 
• Conducting research related to products, pricing, delivery timelines, discounts, and other relevant information; 
• Managing multiple opportunities, client requests, and follow-ups simultaneously while meeting priorities and deadlines; 
• Registering opportunities with ITI’s manufacturing partners; 
• Participating in mandatory training sessions to stay informed about evolving IT market trends; 
• Handling complex situations and customer complaints with professionalism and a proactive mindset; 
• Working closely with Account Managers to ensure a seamless customer experience and maximize business opportunities. 

You’re a great fit if you…

• You enjoy building long-lasting, trusted relationships with clients; 
• You like understanding client needs and recommending relevant solutions; 
• You naturally look for solutions rather than focusing on problems; 
• You thrive in a dynamic environment where priorities can shift quickly; 
• You have a genuine interest in growing your territory and achieving strong business results 

What we’re looking for

Profile

• Minimum of 5 years of experience in a similar IT sales role; 
• Experience preparing and managing complex quotations, along with a strong understanding of public sector procurement processes and standing offers (CAG), is considered a significant asset; 
• Strong knowledge of IT solutions and the ability to stay current with emerging technologies and market trends in order to better advise clients; 
• Experience using a CRM platform (an asset); 
• Excellent command of French, both spoken and written, and an intermediate level of English to collaborate with English-speaking stakeholders, clients, and manufacturers; 
• Strong proficiency with Microsoft tools, including Outlook, Teams, and Excel. 

Human qualities

• Customer-focused with a strong service mindset; 
• Resourceful and self-sufficient; 
• Detail-oriented and highly rigorous; 
• Excellent organizational and prioritization skills; 
• Strong verbal and written communication abilities; 
• Ability to work under pressure and manage multiple files simultaneously; 
• Adaptable in a fast-changing environment; 
• Strong problem-solving skills. 

What we offer

Our code of honour ensures that you’re never just a number. We empower our teams to take on challenges with agility. Each and every one of us has the autonomy to get things done.  

Concretely, this means:

• A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ; 
• The ability to divide your time between home and the office — and have truly flexible working hours ; 
• Summer schedule — 8 additional half-days off ; 
• A group insurance plan — adaptable to your needs ; 
• A telehealth service including 24/7 access to medical personnel — to respond to your concerns ; 
• Personal days — to ensure you’re there for life’s important moments ; 
• Floating holidays — to help you take some time off in your busy life ; 
• A Group RRSP — to plan for life after your career ; 
• Continuing education — to develop your skills and help you grow. 

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI has an Equal Employment Opportunity program and encourages women, people with disabilities indigenous people and visible minorities to submit their application. We are working to become an inclusive employer for all and accommodation measures may be provided, upon request, to persons with disabilities throughout the pre-screening and selection process.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the hiring manager and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.

All applications are treated as confidential.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

Want to transform IT with us?