Network Specialist

ITI is over 30 years of democratizing IT projects and making them come to life for our clients. But above all we’re humans who embrace our visionary side. Working as a team, we simplify complex processes. Whatever their role, each person helps to rethink IT to make a positive impact on companies, industries and the economy.

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,700 clients we serve across the world. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans.

Join us in making IT more accessible

ITI is looking for a Network Specialist to deploy networking solutions for organizations of all sizes (small to very large). Your expertise will also be used to support our customer support teams – managed services. You may also be called upon to produce recommendation reports for the turnaround of environments that have undergone an audit or health check. You will report to the Manager, Infrastructure Professional Services, and work closely with the team of virtualization, network and systems experts and specialists.

Your role at ITI

You will be responsible for:

• Administer and implement LAN/WAN/WIFI/security network solutions;
• Participate in various projects to implement, update, overhaul and optimize our customers’ networks;
• Plan and implement required upgrades;
• Maintain and update equipment;
• Prepare hardware and/or software configurations;
• Analyze and optimize network performance;
• Install and configure firewalls, switches and other network-related solutions;
• Diagnose problems encountered in IT environments.

This position is for you if…

• You like a challenge and are able to tackle a wide variety of technical problems;
• You want to establish links with customers quickly, reassure them and offer them exemplary service;
• Facing the unknown is stimulating for you;
• You want to learn and improve every day, using advanced technologies.

What we’re looking for

Profile

• Minimum 5 years’ experience in a similar role;
• Fluency in spoken and written French and intermediate level in English. The addition of an English-speaking employee will enable the department to pursue its activities and adequately serve English-speaking customers;
• Ability to explain technical concepts in plain language;
• In-depth knowledge of networking concepts (LAN, VPN, Routing, VLAN, DHCP, DNS, TCP/IP, etc.).
• Cisco knowledge and/or certification – an asset;
• vSphere knowledge and/or certification – an asset;
• Fortinet knowledge and/or certification – an asset.

Human qualities

• Problem solving;
• Solution-focused approach and customer-oriented attitude;
• Listening to customers and their needs;
• Strong team spirit;
• Analytical skills;
• Autonomy and adaptability;
• Strong communication skills.

What we offer

Our honour code is to never take you for a number. We support our teams to take on challenges with agility. Each and every one of us has the latitude to move forward and get things done.

Concretely, this means:

• A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ;
• The possibility to work from home and work hours that are truly flexible ;
• Summer schedule — 8 additional half-days off ;
• A group insurance plan that’s adaptable to your needs ;
• A telehealth service including 24/7 access to medical personnel — to respond to your concerns ;
• A wellness account — to take care of yourself ;
• Personal days — to ensure you’re there for life’s important moments ;
• Floating holidays — to help you take some time off in your busy life ;
• Two types of pension funds — to plan for life after your career ;
• Continuing education — to develop your skills and help you grow.

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI promote an equal access employment and encourages women, ethnic and visible minorities, Indigenous persons and disabled persons to submit their application. We are working to become an inclusive employer for all, and to see uniqueness as a source of innovation.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial phone or virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the manager responsible for the position and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.

All applications are treated as confidential.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

Want to transform IT with us?