Specialist, Sales & Adoption, Security & Modern Work Solutions

 ITI is over 35 years of advising and making IT projects come to life for our clients. But above all we’re human IT experts who embrace our visionary side. We rethink IT to make a positive impact on companies, industries and the economy.   

At ITI, we value new ideas and combining areas of expertise. We like intelligence in all its forms: technological, human, individual and collective.  

Working with us means having the opportunity to grow and develop IT in your own way, for yourself and the more than 1,500 clients. To innovate with one of Canada’s Best Managed Companies, where IT is developed by humans, for humans.  

Join us in making IT more accessible  

ITI is looking to welcome a Specialist, Sales and Adoption, Security and Modern Workplace Solutions within its Microsoft team. In this strategic role, you will actively contribute to the development of Microsoft Security and Microsoft 365 solutions by acting as a key resource for both sales teams and clients, from pre-sales through to the delivery of Microsoft engagements. 

You will be called upon to highlight the benefits of Microsoft solutions, participate in client discussions related to M365 services, security, and transformation priorities, support opportunity qualification, and deliver associated Microsoft workshops. Your contribution will not only help accelerate business development but also drive the adoption of high-value solutions for ITI clients, particularly in the areas of governance and security. 

Your role at ITI

You will be responsible for:    

• Support sales teams by participating in pre-sales activities related to Microsoft Security and Microsoft 365 solutions, and by guiding clients in identifying their business and technology needs; 
• Present the value of Microsoft solutions to clients, particularly in the areas of security, governance, and Modern Work services, and contribute to positioning the most appropriate offerings based on their reality; 
• Deliver Microsoft workshops, including Immersion Briefings and Envisioning Workshops related to security solutions (Defender) and information governance (Purview); 
• Collaborate with the Microsoft sales leader to develop effective go-to-market, qualification, and opportunity advancement strategies related to Security and Modern Work solutions; 
• Participate in client discussions upstream of projects, answer their questions regarding Microsoft 365 services, and support scoping, adoption, and positioning efforts; 
• Ensure administrative and operational follow-up of engagements, including required documentation, compliance of deliverables, and submission of necessary elements for claims; 
• Maintain up-to-date expertise on Microsoft solutions, their associated programs, and sales and adoption approaches, in order to stay aligned with market evolution and Microsoft priorities; 
• Perform any other related tasks contributing to commercial success, delivery quality, and the growth of Microsoft offerings at ITI. 

This position is for you if…

• You have a strong command of Microsoft 365 solutions, particularly in the areas of security, governance, and Modern Work, and you are able to communicate their value clearly and strategically; 
• You enjoy working in a consultative pre-sales environment, where understanding client needs, making relevant recommendations, and supporting discussions upstream of projects are key; 
• You are results-oriented and take pride in contributing directly to the growth of the Microsoft business unit, the quality of delivery, and the adoption of proposed solutions. 
• You inspire trust and are able to interact effectively with various stakeholders, both in terms of relationship-building and the quality of your communications; 
• You enjoy collaborating closely with sales teams, technical experts, and delivery teams to advance opportunities in a consistent and structured manner; 
• You are organized, autonomous, and detail-oriented, particularly when it comes to follow-ups, coordinating multiple initiatives, and maintaining rigorous execution; 
• You have a natural interest in security, compliance, and governance topics, and you are motivated to actively promote their value to clients; 
• You enjoy acting as a resource person and contributing to the development of knowledge, practices, and internal maturity around Microsoft solutions. 

What we’re looking for

Profile

• 5+ years of experience in pre-sales of technology solutions, solution development, or advisory support to clients; 
• Demonstrate a strong understanding of the Microsoft 365 ecosystem, including Modern Work environments, Security, and associated services; 
• Be able to understand clients’ business challenges, position the value of proposed solutions, and contribute to discussions focused on needs, priorities, and expected outcomes; 
• Have experience facilitating or delivering workshops, structured programs, or vendor-led engagements, particularly within the Microsoft ecosystem — a strong asset; 
• Show comfort operating in a pre-sales context, collaborating on opportunity qualification, and supporting client discussions upstream of projects; 
• Possess excellent communication and presentation skills, both with clients and internal teams; 
• Demonstrate rigor in managing follow-ups, documentation, deliverables, and processes; 
• Be able to collaborate effectively with sales and delivery teams; 
• Be fluent in both French and English, spoken and written, in order to support a bilingual client base across Canada; 
• Hold relevant Microsoft certifications in Modern Work, Purview, and/or Defender — an asset. 

Human qualities

• Results-oriented and motivated by creating value for both clients and the organization; 
• Autonomous, structured, and able to manage multiple initiatives efficiently; 
• Dynamic, proactive, and recognized for the ability to move initiatives forward; 
• Possesses strong analytical thinking, sound judgment, and the ability to synthesize information; 
• Skilled at building trusted relationships and collaborating with various stakeholders; 
• Curious, adaptable, and motivated to continuously develop knowledge within the Microsoft ecosystem; 
• Enjoys working in a team environment where collaboration, quality of execution, and client experience are top priorities. 

What we offer

Our code of honour ensures that you’re never just a number. We empower our teams to take on challenges with agility. Each and every one of us has the autonomy to get things done.  

Concretely, this means:

• A work environment where transparency and honesty reign — where everyone enjoys autonomy and the trust and attention of their leaders ; 
• The ability to divide your time between home and the office — and have truly flexible working hours ; 
• Summer schedule — 8 additional half-days off ; 
• A group insurance plan — adaptable to your needs ; 
• A telehealth service including 24/7 access to medical personnel — to respond to your concerns ; 
• Personal days — to ensure you’re there for life’s important moments ; 
• Floating holidays — to help you take some time off in your busy life ; 
• A Group RRSP — to plan for life after your career ; 
• Continuing education — to develop your skills and help you grow. 

Our values

We believe how we do something is just as important as what we do.
We leverage our expertise, ethics, commitment and excellence to advise, collaborate and bring projects to life.

We are ITI

We believe in blending styles and backgrounds. In the differences that push us to think differently. That’s why ITI has an Equal Employment Opportunity program and encourages women, people with disabilities indigenous people and visible minorities to submit their application. We are working to become an inclusive employer for all and accommodation measures may be provided, upon request, to persons with disabilities throughout the pre-screening and selection process.

Our simple recruitment process

Simplifying things is in our DNA.

If your application is selected, you will be invited to an initial virtual interview with our recruitment specialist. If this interview is successful for both of us, you will be invited to a virtual interview with the hiring manager and our recruitment specialist. If necessary, a technical interview may be added to the process for IT positions.

All applications are treated as confidential.

By submitting your application for this position, you consent to our collection and use of your personal information for the purpose of evaluating your application. If your application is unsuccessful, you also consent to our contacting you regarding similar opportunities. You can consult our Privacy Policy at the following address https://iti.ca/uploads/2023/09/CONFIDENTIALITY-AND-PRIVACY-PROTECTION-POLICY.pdf

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